Privacy Policy

Understanding how olynthariven protects and manages your personal information in compliance with Australian privacy legislation

Information We Collect

olynthariven collects personal information through various channels when you interact with our departmental budgeting platform. This includes information you provide directly through account registration, profile completion, and platform usage.

  • Personal identifiers such as name, email address, and phone number
  • Professional information including job title, department, and organisation details
  • Financial data related to budget planning and departmental allocations
  • Technical information including IP addresses, browser type, and usage patterns
  • Communication records from support interactions and feedback submissions

We also collect information automatically through cookies and similar technologies when you visit our website or use our services. This technical data helps us understand how you interact with our platform and enables us to provide personalised experiences.

How We Use Your Information

Your personal information serves specific purposes that directly relate to providing and improving our departmental budgeting services. We process this data under lawful bases established by Australian privacy legislation.

Primary uses include service delivery, account management, customer support, platform security, and compliance with legal obligations.

We analyse usage patterns to enhance platform functionality and develop new features that better serve departmental budgeting needs. Marketing communications are sent only with explicit consent and include clear unsubscribe options.

Financial data processing occurs within secure environments specifically designed for sensitive information handling. Budget calculations, forecasting tools, and reporting features require this data processing to function effectively.

Data Sharing and Third Parties

olynthariven maintains strict controls over data sharing arrangements. We work with carefully selected service providers who assist in platform operation, security monitoring, and customer support functions.

  • Cloud hosting providers for secure data storage and platform availability
  • Payment processors for subscription and billing management
  • Security services for threat detection and platform protection
  • Analytics providers for performance monitoring and improvement insights

All third-party arrangements include contractual obligations requiring equivalent privacy protections. We never sell personal information to marketing companies or data brokers. Government authorities may receive information only when legally required through proper judicial processes.

Your Privacy Rights

Under Australian Privacy Principles, you possess specific rights regarding your personal information. These rights ensure you maintain control over how your data is collected, used, and managed within our systems.

Access and Correction: You can request copies of personal information we hold and seek corrections to inaccurate or outdated details. Most information is accessible through your account dashboard, while additional data can be requested through our privacy contact channels.

Data Portability: Export your budget data, reports, and account information in common formats. This enables smooth transitions to alternative platforms if desired.

Deletion Rights: Request removal of personal information subject to legitimate business needs and legal requirements. Some financial records may require retention for compliance purposes.

Privacy requests are processed within 30 days. Identity verification may be required to protect against unauthorised access attempts.

Data Security Measures

Protecting your financial and personal information requires comprehensive security frameworks. olynthariven employs multiple layers of protection designed specifically for sensitive business data handling.

Encryption protocols secure data both in transit and at rest. All communications between your device and our servers use industry-standard TLS encryption. Database storage includes advanced encryption that renders information unreadable without proper authorisation keys.

Access controls ensure only authorised personnel can view personal information, and only when necessary for specific job functions. Regular security audits and penetration testing identify potential vulnerabilities before they can be exploited.

While we implement robust security measures, internet-based services cannot guarantee absolute security. We recommend using strong passwords and keeping login credentials confidential.

International Data Transfers

Some personal information may be processed or stored outside Australia when necessary for service delivery. These transfers occur only to countries with adequate privacy protections or under specific contractual safeguards.

Cloud infrastructure partners operate data centres in multiple jurisdictions, including Australia, New Zealand, and select regions with recognised privacy frameworks. Data sovereignty considerations prioritise Australian-based processing wherever technically feasible.

Cross-border data sharing agreements include privacy clauses requiring equivalent protections to Australian standards. Regular compliance reviews ensure ongoing adherence to these requirements.

Retention and Deletion

Personal information retention periods vary based on data type and legal requirements. Active account information remains accessible while your subscription continues and for reasonable periods after cancellation to facilitate potential service resumption.

  • Financial records: Retained for seven years as required by Australian taxation law
  • Communication records: Deleted after three years unless required for ongoing disputes
  • Technical logs: Automatically purged after 12 months unless needed for security investigations
  • Marketing preferences: Maintained until explicitly withdrawn or account deletion

Automated deletion processes remove expired data according to established schedules. Manual deletion occurs for specific requests, though some information may require retention for legitimate business purposes or legal compliance.

Cookie Usage and Tracking

olynthariven uses cookies and similar technologies to enhance platform functionality and provide personalised experiences. These small data files enable features like session management, preference storage, and security monitoring.

Essential cookies are required for basic platform operation and cannot be disabled without affecting core functionality. Analytics cookies help us understand usage patterns and identify areas for improvement. Marketing cookies enable targeted communications and are used only with explicit consent.

Browser settings allow cookie management, though disabling certain types may limit platform features. Our cookie policy provides detailed information about specific cookies used and their purposes.

Changes to This Policy

Privacy policy updates reflect changes in services, legal requirements, or industry best practices. Significant modifications are communicated through email notifications and prominent website notices at least 30 days before implementation.

Minor clarifications or administrative updates may be made without advance notice, though the updated policy date indicates when changes occurred. Regular policy reviews ensure ongoing relevance and compliance with evolving privacy legislation.

This policy was last updated in January 2025 and reflects current Australian Privacy Act requirements and industry standards.

Privacy Inquiries

For questions about this privacy policy or your personal information:

Email: info@olynthariven.com

Address: Level 6/371 Queen St, Brisbane City QLD 4000, Australia

Phone: +61872265936

Privacy Officer available Monday-Friday, 9:00 AM - 5:00 PM AEST